Privacy Policy
At WIZPLUSLIFT, we respect your privacy and are committed to protecting the personal information you provide when visiting our website, submitting an inquiry, requesting a quotation, or doing business with us.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you regarding your personal information.
1. Information We Collect
We may collect personal and business information directly from you when you contact us, submit a website form, request a quotation, place an order, or communicate with our team.
Personal and Business Information
This information may include:
Name;
Company name;
Job title;
Email address;
Telephone or WhatsApp number;
Country or region;
Billing and shipping address;
Product requirements;
Inquiry and quotation information;
Order and payment-related information;
Company or purchasing information;
Messages, attachments, specifications, or other information you voluntarily provide.
For OEM, ODM, customized equipment, or project inquiries, we may also collect technical requirements, product specifications, drawings, branding information, and other information necessary to evaluate or fulfill your request.
2. Information Collected Automatically
When you visit the WIZPLUSLIFT website, certain technical information may be collected automatically.
This may include:
IP address;
Browser type;
Device type;
Operating system;
General geographic location;
Referring website or search engine;
Pages visited;
Time spent on pages;
Website interactions;
Date and time of access.
This information helps us understand how visitors use our website and allows us to improve website performance, usability, content, and security.
3. How We Use Your Information
We may use the information we collect for the following purposes:
Responding to Inquiries
To respond to product inquiries, quotation requests, technical questions, and other communications.
Providing Products and Services
To prepare quotations, process orders, arrange production, coordinate shipping, provide technical support, and deliver after-sales services.
Customer Communication
To communicate with customers regarding orders, production updates, delivery arrangements, warranty matters, technical support, and other business-related matters.
Improving Our Website
To analyze website usage and improve our website structure, product pages, technical content, user experience, and overall performance.
Business Administration
To manage customer relationships, maintain transaction records, process invoices, and fulfill accounting, legal, or regulatory requirements.
Marketing Communications
With your consent or where otherwise permitted by applicable law, we may send information about products, new equipment, company updates, exhibitions, promotions, or other relevant business information.
You may unsubscribe from marketing communications at any time.
4. How We Share Your Information
WIZPLUSLIFT does not sell, rent, or trade your personal information.
However, we may share information with trusted third parties where reasonably necessary to operate our business or complete a transaction.
These may include:
Logistics companies;
Freight forwarders;
Shipping companies;
Customs or import/export service providers;
Payment service providers;
Banks and financial institutions;
Website hosting providers;
IT and cybersecurity service providers;
Analytics providers;
CRM or communication platforms;
Authorized distributors or business partners where necessary;
Professional advisers such as accountants, lawyers, or consultants.
These third parties may only receive information necessary to perform the relevant services.
We may also disclose information where required by law, regulation, court order, government authority, or where reasonably necessary to protect our legal rights, property, customers, or business.
5. International Data Transfers
As WIZPLUSLIFT serves international customers, your information may be processed or stored in countries or regions different from your own.
Where personal information is transferred internationally, we take reasonable steps to ensure that it is handled securely and in accordance with applicable privacy and data protection requirements.
6. Data Storage and Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected.
Retention periods may depend on factors including:
The duration of our business relationship;
Customer service and warranty requirements;
Accounting and tax obligations;
Legal and regulatory requirements;
Contractual obligations;
Dispute resolution requirements.
When information is no longer required, we may securely delete, anonymize, or archive it where permitted by applicable law.
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, disclosure, or destruction.
These measures may include:
Restricted access to information;
Secure website infrastructure;
Password-protected systems;
Access controls;
Security monitoring;
Secure data storage and communication methods.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
8. Cookies and Tracking Technologies
The WIZPLUSLIFT website may use cookies and similar technologies to improve website functionality and understand how visitors interact with our website.
Cookies may include:
Essential Cookies
These cookies are necessary for certain website functions and cannot always be disabled.
Analytics Cookies
These cookies help us understand website traffic, visitor behavior, page performance, and how users interact with our content.
Functional Cookies
These cookies may remember certain preferences or improve the functionality of the website.
Marketing Cookies
Where applicable and subject to your consent, marketing cookies may be used to understand advertising performance or provide more relevant content.
You may control or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functions.
9. Analytics and Third-Party Services
We may use third-party website analytics, hosting, communication, advertising, or other digital services to help operate and improve the WIZPLUSLIFT website.
These providers may collect limited technical information in accordance with their own privacy policies.
We encourage users to review the privacy policies of relevant third-party services where appropriate.
10. Third-Party Links
Our website may contain links to external websites, social media platforms, distributors, partners, logistics providers, or other third-party services.
WIZPLUSLIFT is not responsible for the privacy practices, security, or content of third-party websites.
When visiting an external website, you should review its applicable privacy policy before providing personal information.
11. Your Privacy Rights
Depending on the privacy laws applicable in your country or region, you may have certain rights relating to your personal information.
These rights may include the right to:
Request access to personal information we hold about you;
Request correction of inaccurate or incomplete information;
Request deletion of certain personal information;
Object to certain processing activities;
Request restrictions on certain uses of your information;
Withdraw consent where processing is based on consent;
Opt out of marketing communications.
Certain rights may be subject to legal, contractual, accounting, regulatory, or legitimate business requirements.
To exercise any applicable privacy rights, please contact WIZPLUSLIFT using the contact details provided on our website.
12. Marketing Communications
If you receive promotional or marketing communications from WIZPLUSLIFT, you may unsubscribe at any time by:
Using the unsubscribe option provided in the communication;
Contacting our team directly;
Requesting that your contact details be removed from our marketing list.
Even if you unsubscribe from marketing communications, we may still contact you regarding existing orders, quotations, technical support, warranty matters, or other necessary business communications.
13. Children's Privacy
The WIZPLUSLIFT website and products are intended for business and professional users.
Our website is not specifically directed toward children, and we do not knowingly collect personal information from children.
If we become aware that personal information from a child has been collected unintentionally, we will take reasonable steps to delete it.
14. Business Transactions
If WIZPLUSLIFT or the business operating the WIZPLUSLIFT brand is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, certain customer or website information may be transferred as part of that transaction where permitted by applicable law.
Any transferred information will remain subject to appropriate privacy protections.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business operations, technologies, legal requirements, or privacy practices.
The latest version will be published on this page.
We encourage visitors to review this Privacy Policy periodically for updates.
16. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or the way WIZPLUSLIFT handles personal information, please contact us through the contact information provided on our website.
WIZPLUSLIFT
Material Handling & Lifting Equipment Manufacturer
Effective Date: [Insert Date]
